by Kathy Svetina | Mar 3, 2023 | Listen
In big corporations, a Chief Operating Officer handles the complexities of daily operations and working closely with the CEO to achieve business goals. But in small businesses, the CEO often juggles both roles, which can get overwhelming as the business expands. This...
by Kathy Svetina | Feb 24, 2023 | Listen
For most businesses, your people are your most significant expense and greatest resource, especially if you run a service-based business. You will have to track how you AND your clients utilize this “resource” to ensure your business stays profitable and...
by Kathy Svetina | Feb 17, 2023 | Listen
Growing a marketing agency or any service-based business can be challenging. You need a skilled workforce on hand to consistently provide the quality and service your clients expect and require. This is on top of finding and retaining clients, keeping up with the...
by Kathy Svetina | Feb 10, 2023 | Listen
Change is inevitable when growing your business. Maybe your adding new products, expanding operations or even exiting your business. Whatever it is, chances are that some of your team members will have a harder time embracing them. What can you do to make this easier...
by Kathy Svetina | Feb 3, 2023 | Listen
When your employees depend on to make every decision and come up with every solution, you have less time for business growth. This is why it’s vital to build a self-reliant team, giving them the skills and confidence to be independent so they can troubleshoot...