by Kathy Svetina | Nov 29, 2024 | Listen
Neuro-linguistic programming (NLP) is a powerful yet often overlooked tool for improving sales communication. Whether you’re trying to hire the right sales people, increase revenue or strengthen business relationships, being able to communicate effectively is crucial....
by Kathy Svetina | Nov 15, 2024 | Listen
Setting prices for your products or services might seem simple—just cover your costs and add some profit. Or you could rely on good old market forces, factoring in supply and demand. But pricing goes deeper, involving a keen understanding of your customers’...
by Kathy Svetina | Nov 8, 2024 | Listen
What’s the fastest way to grow your business? It may sound surprising, but the answer is retaining the customers you already have. This highlights a pressing issue for many businesses: customer retention. While attracting new clients is important, many companies...
by Kathy Svetina | Nov 1, 2024 | Listen
Franchise audits are important for keeping your franchise business financially sound. They can help you avoid costly financial mistakes and maintain compliance. However, many new franchisors overlook this critical step and struggle with the process. So what’s involved...
by Kathy Svetina | Oct 25, 2024 | Listen
Small businesses often rely on various tools to manage operations, but what happens when these tools can no longer keep up with growth? Your business might face inefficiencies, lose important data, or miss out on opportunities. ERP or Enterprise resource planning...